Everything you need to answer your questions about all Faceware products.
Tutorials
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Browse our collection of free training assets, including Free Rigs, performance videos, as well as finished FWR files so you can straight to animating!
Knowledge Base
Browse the Knowledge Base of all of our products. Detailed technical docs and specifications.
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Does Studio replace Live Server?
Yes, and so much more! Studio’s initial release, Horizon, ships with realtime functionality that surpasses Live Server in many areas. In future updates, Studio will serve as the platform for all of Faceware’s technology and product updates.
What is the recommended frame rate and resolution for Studio?
The ideal frame rate for working with Studio is 60 FPS or higher. Whatever resolution your camera or media can utilize and still achieve 60 frames per second is ideal.
Can I embed Studio in my game/application?
Studio itself does not come in a publicly available SDK, however there are license agreement options available. Contact sales@facewaretech.com for more details.
Does Studio animate in realtime?
Studio tracks the face and animates in realtime. The realtime animation data may be streamed over TCP/IP to any supported Faceware client plugin or custom-built solution.
Can I record the animation?
As of the Horizon update, recording of the animation data is handled in the client plugins to Unity, Motionbuilder, and Unreal Engine through their native functionality. In a future release of Studio, we hope to expand recording functionality.
What are the minimum requirements of Studio?
Currently, it is recommended that Studio be run on a contemporary i7 processor or better, with 16 gigs of RAM or better, with a GTX 1060 or above.
Can I use my own character in Studio?
While this is an experimental and unsupported feature, it is possible to use your own character by replacing the current preview character with an FBX of your choosing that mimics the hierarchy and naming conventions of the current character. Write in to support@facewaretech.com for more information!
What does a neutral pose look like for calibration?
A neutral pose is made by relaxing the face and staring directly at or slightly above the camera being used to track. For more information visit the Knowledgebase.
What client plugins are available for Studio?
Currently there are client plugins available for the following: Unity, Unreal Engine and MotionBuilder.
Can I write my own plugin?
Absolutely! The data streaming from Faceware Studio is in JSON format, streaming over TCP/IP. Connecting to the socket and parsing the data is simple and easy. Contact support@facewaretech.com for any questions.
Can I add more shapes to Faceware Studio?
At this time, there is no user-facing feature to add additional shape data to Studio, though we are very interested in this being an option, in some form, in the future.
How do I try Studio?
Visit our downloads page, create or log in with your Odoo account, and download the latest executable to begin! Check out this quickstart guide to help you get started.
Do I need a headcam for Studio?
Studio supports a variety of video sources, including stationary cameras. While a head mounted camera will yield the best results, Studio can easily be used with a webcam or cell phone video.
How do I get better tracking?
Adjusting your calibration or making changes to your environment can both improve tracking. Take a look at this support article for more information on getting the best from your realtime tracking.
How do I use Motion Effects?
Motion Effects is a powerful tool in customizing your data and results. Check out this motion effects guide for in depth information on working with motion effects.
What is Tuning and how do I do it?
Tuning is the process of dialing in the strength or weight of the given shapes in Studio to best suit your actor’s performance. Use the sliders on each control to make sure you’re getting good activations when your actor performs those expressions.
Does Studio require Codemeter?
No! Studio uses a new cloud licensing solution that does not require CodeMeter to be installed!
Does Studio require Matlab?
As of the Horizon update, Studio does not require Matlab to be installed.
Will applying tracking markers to the face help Analyzer track more accurately?
The answer to this question is slightly complicated. Analyzer, without AutoTrack, relies on the accuracy of the training frames created to perform its tracking functions as smoothly and accurately as possible. Adding ink markers to the face does not inherently increase tracking accuracy, but markers can be added in such a way as to aid the user in creating the training frames. Placing the markers in the same positions as Analyzer landmarks are laid out while tracking in the software can help the Analyzer user place the landmarks in the correct spot on each and every training frame they create, leading to faster training frame creation and more accurate tracking overall. When creating the training frames, the user can see exactly where each landmark should go and can use the ink markers to place the landmarks quickly while still maintaining the consistency needed for accurate tracking.
How long does it take to learn Analyzer?
We have found from our direct experience and feedback from our Analyzer service providers that users can start to track a shot in a few days, but plan on about a week to get new artists completely up to “Production speed.”
How many training frames do I need?
The answer really depends on a related question: 'How many unique shapes does my actor make in this shot?' Analyzer requires a training frame on each unique shape, but does not need frames for the same shapes. A 1000 frame shot where the actor isn't doing much of anything will likely require only a few, whereas a 60 frame shot where the actor is screaming or shaking their head around will often require many more. As you go through the shot and make training frames, start with the minimum you think are necessary, then train and track the shot. Add more to problem areas until the tracking landmarks follow the actor's performance.
How long does it take to process a video / shot?
The time depends on the complexity of the motion in the facial performance and the skill of the user. As shot length increases, however, the user will have to create fewer training frames as shapes are repeated, so long shots take less relative time than short ones. Additionally, our Studio Plus version allows for sharing training frames between jobs to prevent from having to start from scratch each time.
Whats the difference between studio and studio plus?
Essentially, our Studio Plus version for Analyzer allow for higher efficiency use of our software. With Analyzer, your artists can build and export “Tracking Models” specific to an actors face, which allow each subsequent shot to track quicker. In addition, Studio Plus versions allow for batch processing capabilities that provides an infrastructure to quickly process hundreds (even thousands) of lines of dialogue for larger projects. Essentially, you can train the software on specific actors face to apply quick tracking to large collections of data, dramatically reducing your animation time. Studio Plus has an entire library of API commands to create fully automated workflows, most users script in Python.
Lastly, the Analyzer Studio Plus version has the option to go offline and not require a connection to the internet.
Users also can combine Studio and Studio Plus versions, and know that you can always upgrade at any time and only pay the difference in cost. A trial of our software is really the best way to compare features and see which products will work for you.
Do I get better results with higher resolution footage?
We recommend a minimum 720p image for high-quality results, however it's worth noting we do not recommend 4K image files to achieve photoreal results as they add unnecessary processing time without adding to the emotion analysis. Analyzer does support all standard video resolutions and aspect ratios. Non-standard video resolutions (e.g. 720x496 vs. 720x486) may result in odd behavior in the application. If you experience trouble using a non-standard resolution we recommend re-exporting your video to a standard aspect ratio and size.
Where can I request a trial of the software, is the trial feature locked?
Click “Login/ Register” to register for a trial of any of our software products (typically on the top of each page).
The trial version of Analyzer is functionally equivalent to a Studio Plus license and is fully featured, including access to sharing tracking models and command-line access, but does require an internet connection whenever the software is launched. The trial will begin upon installation and will expire automatically after 30 days.
If you need a trial that does not require a connection to the internet, let us know.
Why is the tracking in Live better/different than the tracking in Analyzer?
For Realtime tracking with Live, balancing processing requirements for tracking and streaming performance data while maintaining a consistent frame rate is of utmost importance. Live lacks some of the under-the-hood advanced analysis that Analyzer can provide, such as texture tracking, to maintain this balance. Analyzer, as a non-realtime solution, has no limitations as far as frame rate is concerned and can add additional layers of data into the resulting performance file.
What type of rigs do you support?
From a technical standpoint Faceware can work with any type of rig. Joints, blendshapes, and all custom deformers can be driven and animated by our software as long as they can be keyframed. However, from a creative and artistic standpoint the layout and setup of animation controllers can have a large impact on the quality of animation that can be produced with Faceware.
What’s the difference between studio and studio plus?
Essentially, our Studio Plus version of Retargeter allow for higher efficiency use of our software. With Studio Plus, our artists have access to export and share their Pose Libraries. In addition, Studio Plus versions allow for batch processing capabilities that provides an infrastructure to quickly process hundreds (even thousands) of lines of dialogue for larger projects; Retargeter has an entire library of API commands to create fully automated workflows, most users script in Python.
How many poses do I need?
The poses that you create in Retargeter correspond to the shapes that your actor is making during their performance. Retargeter requires at least two poses in a group to perform its calculations, but the full number required to finish a shot will vary depending on the length of the shot and how much variety there is in the actor's expressions during their performance. We recommend starting with a few basic poses using the “Get Auto-Poses” feature, then retargeting and viewing the results. Add more poses where the animation is lacking and eventually you will work up to a completed animation without wasting time creating too many unnecessary poses.
Does adding extra face groups (e.g. jaw, cheeks) give better animation results?
The benefit of using additional face groups is that you will have specific control over those areas separate from the standard groups (eyes, brows, mouth). Some users prefer to animate the jaw separately from the rest of the mouth, for example, but the majority of our users at all levels work with the standard three groups and get excellent animation. It is also worth noting that tracking the additional groups in Analyzer is required and can add extra work, so that is an overall workflow consideration.
How long would you recommend we learn Retargeter?
We have found from our direct experience and feedback from our Retargeter service providers that users can start to animate a shot in a few days, even something moving in a few hours, but plan on about a week to get new artists completely up to “Production speed.”
What version of Maya, Max, MoBu do you support?
We generally support the same versions of Maya, 3DS Max, and MotionBuilder that Autodesk maintains support on-- most commonly is the previous 4 years of releases. We currently support the 2015-2019 versions of each package.
Where can I request a trial of the software? Is the trial feature locked?
Click “Login/ Register” to register for a trial of any of our software products (typically on the top of each page)., The trial version of Retargeter is functionally equivalent to a Studio Plus license and is fully featured, including access to sharing pose libraries and command-line access. The trial will begin upon installation and will expire automatically after 30 days.
What is your support policy?
Click here for more info.
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